Terms & Conditions — The Complete Guide to Using v7v7 Casino

1 General Terms & Introduction

V7v7 casino (referred to herein as "we", "the platform", or "the casino") is an internationally licensed online gaming service. These terms and conditions apply to our website, mobile app, and all associated services.

By accessing or using this platform, you confirm that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, please refrain from using our platform.

V7v7 casino reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Account Registration & Eligibility

Age Restriction

You must be at least 18 years old to register at v7v7 casino. We may request ID or other documents for age verification at any time. Accounts found to belong to minors will be closed immediately and deposited funds may be forfeited.

One Person, One Account

Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be terminated and all bonuses will be voided. Balances may also be forfeited for this violation.

Providing Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or incorrect information may result in account termination. If your details change, please notify our support team immediately.

• Full name (as per National ID)
• Correct date of birth
• Valid email address
• Active mobile number
• Current Address

Account Security

You are solely responsible for keeping your password and login details confidential. If you suspect unauthorized access to your account, contact our support team immediately. The account holder is responsible for all activity that takes place on their account.

3 Deposit & Payment Policy

V7v7 casino supports the most popular payment methods in Bangladesh. All deposits are secured with SSL encryption.

4 Withdrawal Policy

Your account must be fully verified (KYC) before you can withdraw from v7v7 casino. Withdrawals will not be processed on unverified accounts.

General Withdrawal Rules

• Minimum withdrawal amount: BDT 1,000
• Maximum daily withdrawal: BDT 50,000
• Maximum weekly withdrawal: BDT 2,00,000
• Wagering requirements must be met before withdrawing bonus balance
• Withdrawals will be attempted via the same payment method used for the deposit

KYC Verification Process

Before your first withdrawal, you must submit the following documents: a copy of your National ID or passport, a recent bank or mobile banking statement, and a selfie photo. Verification is typically completed within 24–48 hours.

5 Bonus & Promotion Terms

V7v7 casino bonuses and promotions are subject to specific terms. Each bonus has its own wagering requirements and expiry period.

Welcome Bonus

A 150% bonus is available on your first deposit. To withdraw this bonus, you must wager 30 times the bonus amount. Wagering must be completed within 30 days of receiving the welcome bonus.

General Bonus Rules

• Each bonus offer can only be used once
• Multiple bonuses cannot be active at the same time
• Bonus balance cannot be withdrawn directly
• Wagering requirements also apply to winnings from free spin bonuses
• Attempting to abuse or exploit bonuses will result in account termination
• V7v7 casino reserves the right to modify or cancel any bonus offer

6 Gaming Rules

All games at v7v7 casino are operated in accordance with international standards. Each game has its own rules, and players are encouraged to read them before starting.

Fair Play Guarantee

All our games run on Certified RNG (Random Number Generator) technology, regularly audited by independent third parties. Game outcomes are entirely random and cannot be manipulated by any party.

Technical Issues

If your internet connection drops or a technical issue occurs mid-game, play will resume from the last saved state. If a game is left incomplete due to a server error, v7v7 casino will work to provide a fair resolution.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account termination as well as legal action:

• Money laundering or transactions involving illegal funds
• Bonus abuse or bonus hunting
• Operating multiple accounts
• Accessing or attempting to access another person's account
• Using software or bots to play games
• Cyber attacks against the platform
• Opening an account using a false or fake identity
• Managing an account on behalf of a third party

8 Account Closure & Suspension

V7v7 casino reserves the right to close or suspend any account without notice under the following circumstances:

• Violation of Terms & Conditions
• KYC Verification Failure
• Suspicious financial transactions
• Account inactive for an extended period (12 months)
• Court or regulatory authority order

Voluntary Account Closure

You can request to close your account at any time. Please withdraw any remaining balance before submitting the request. Closed accounts can be reopened, but a new verification process will be required.

9 Responsible Gaming

V7v7 casino is committed to responsible gaming. We want you to enjoy your experience without it having a negative impact on your life.

Self-Control Tools

• Deposit Limit: Set daily, weekly, or monthly limits
• Bet Limit: Set a maximum amount per bet
• Loss Limit: Take an automatic break after losing a set amount
• Cooling-off: Take a break for 24 hours up to 30 days
• Self-Exclusion: Exclude your account for 6 months to 5 years

If you feel that gaming is getting out of your control, please contact us immediately at our Responsible Play Visit the page or contact support.

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We typically respond to all complaints within 48 hours.

Complaints Process

• Step 1: Submit your complaint via live chat or email
• Step 2: You will receive an initial response within 48 hours
• Step 3: A final decision on complex matters will be provided within 7 business days
• Alternative dispute resolution: Appeals may be submitted to our licensing authority

In the event of a dispute over a game result, our server logs will be considered the definitive record.

11 Changes to Terms & Conditions

V7v7 casino reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via your registered email and post a banner on the website.

If you continue using the platform after any changes take effect, you will be considered to have accepted the updated terms. We recommend checking this page regularly.

12 Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• Live Chat: Click the button at the bottom right of the website
• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week